In a challenging economy such as we're experiencing at present, ensure you grow the following;
1. Humility
Because it's a brutally difficult economy at present, the buyer / customer / client is even more of a king than he normally is. The tougher the economy the more cut throat things become; in order words prices and rates will be slashed by your competitors. Whatever happens, don't get upset or balshy. Be Humble; adapt as and when necessary.
2. Relationships
As the famous phrase goes, 'A friend in need is a friend indeed'. It is during the toughest times that you find out who your friends are. The same applies to business relationships. Now is the time to be a reliable and value adding friend to your clients. The very least they'll do is remember you when things change for the better.
3. Big Picture
Keep your eye on the big picture.
- client comes first
- always want what is best for the client
Over the next few weeks you will receive tips from CEOs of some of the nation's leading organisations. Today's tip is from the CEO, Axa Mansard.
" This is a time for you to really know your clients, and seek to add value."
Tosin Runsewe, CEO, Axa Mansard
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