This week we'll be identifying some statements/phrases that never come anywhere near the mind of a Successful Salesman/woman.
1. "That's the way I talk. I naturally talk quickly."
Never EVER think like this, let alone say it.
It's not about you. It's about the prospect / customer. Therefore the onus is on you to listen to your prospect's Speed, Tone, and Volume of communication, and harness yours with hers.
2. "I'll do it tomorrow."
Tomorrow may either be too late or never even arrive. Successful sales professionals pounce instantly when they spot an opportunity. They never procrastinate or rest on their laurels.
3. "But we discussed it a few days ago so I didn't think I needed to follow up with you."
Successful Salesmen /women are very meticulous and pushy when it comes to following up with colleagues and bosses in order to get results. Whether this means a thousand follow up reports, emails, or texts, is irrelevant. They don't care how others may respond to them as a result of having to pester them. All that matters is that the job gets done thoroughly and well.
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