Sales And Customer Loyalty

This week's sessions will show you how to Consistently Ensure Customer Loyalty Through Sales. 

There are four ways to Ensure Customer Loyalty through Sales. 

1. Genuine Interest and Care For Prospects' /Customers' Success

2. Exceed Expectations

3. Additional Value

4. Service Mindset

Your ability to Genuinely Care about the Success and Progress of a Customer / Client  is probably the biggest determinant of that Customer's / Client's loyalty to your Product, Service, or Company. 

Your lack of Genuine Care can also be the main reason why Prospects don't trust you.

Remember - when a Prospect / Customer trusts you, he or she will always be willing to do business with you.

Sales is the First Line of Customer Care. 

The biggest contributor to the negative perception of Sales people is that of the 'Make Your Money and Run' syndrome. 

You should never be in Business or Sales to make your money and run. But rather, to help Customers / Clients Succeed and Progress. By so doing you will also ensure your own progress and success. The most effective mode of advertising is 'Word of Mouth' - What Customers are Aaying About You.