Monday 11 May 2015

Exceed Expectations




Buying is both an Emotional and Psychological Phenomenon.  

Ideally the whole Buying Experience should be a Positive One; one that leaves a good taste in the buyer's mouth, so to speak. 

As a Sales Person your aim should always be to Make the Whole 'Buying' Experience a Positive One - with a Feel Good Factor.

How to do this?

1. Ensure your Product / Service Delivers from the get-go

2. Stay in close contact with the prospect - Before, During, and After the Sale

3. Continuously Evaluate and Re-evaluate your Product / Service to ensure that it's the best Solution For Your Prospect / Client

4. Continuously look for ways in which your Product / Service can Add Even More Value

All the above do two things;

A. Show that you are Fully Committed to your Prospect's / Client's Success

B. Shatter the Prospect's / Client's expectation that you're just about the sale; thereby creating a path of Trust, More Business, and Loyalty. 



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